Terms & Conditions
For clarification or further details, please contact us.
Website Terms & Conditions of Use
This following document sets forth the Terms & Conditions of Use for the XCMG Sales & Service website:
XCMG Sales & Service is committed to providing you with the best possible customer service experience. XCMG Sales & Service is bound by the Privacy Act 1988 (Cth), which sets out several principles concerning the privacy of individuals.
Collection of Personal Information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future XCMG Sales & Service customer support features you may be required to submit personally identifiable information. This may include but not limited to a unique username and password or provide sensitive information in the recovery of your lost password.
Sharing of Personal Information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. XCMG Sales & Service takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of Personal Information
For each visitor to reach the site, we may expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their Terms & Conditions of Use.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States of America. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Capturing Information for Remarketing / Online Advertising
XCMG Sales & Service captures information about its website visitors for remarketing & capturing information about similar audiences to advertise online.
Third-party vendors, including Google and others, may show ads for XCMG Sales & Service on various sites across the Internet.
Your xcmg-ce.com.au website user data may also be used by XCMG Sales & Service for advertising campaigns on other platforms such as Facebook & Instagram from time to time. For additional up-to-date detailed information on Facebook’s data policy, see here: https://www.facebook.com/policy.php
Changes to Terms & Conditions of Use
XCMG Sales & Service reserves the right to make amendments to this Terms & Conditions of Use at any time. If you have objections to the Terms & Conditions of Use, you should not access or use the site.
Accessing Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. XCMG Sales & Service reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
XCMG Sales & Service welcomes your comments regarding this Terms & Conditions of Use. If you have any questions about this Terms & Conditions of Use and would like further information, please contact us by any of the following means during business hours Monday to Friday (8:30am – 4:00pm).
IMPORTANT NOTE: ALL SPECIFICATIONS, FEATURES AND DETAILS NOTED ON THIS WEBSITE ARE GUIDES ONLY AND SUBJECT TO CHANGE WITHOUT NOTICE. WE TAKE ALL CARE TO ENSURE PRODUCTS DETAILS ARE AS ACCURATE AS POSSIBLE, HOWEVER ERRORS MAY EXIST AND WE REQUEST YOU CONTACT US FOR CLARIFICATION ON ANY FEATURES OR SPECIFICATIONS PRIOR TO SALE.